Terms of service

These Terms of Service govern your use of dryskip.com (https://dryskip.com) and any purchase made from DrySkip. DrySkip is operated by VHES SOLUTIONS LLC. By using the website or placing an order, you agree to these Terms, together with our Privacy Policy, Refund Policy and Shipping Policy.

1. Using our store

You must be legally capable of entering into a contract in your country of residence. You must not use the website or our products for unlawful, fraudulent or unauthorised purposes, interfere with the website's security, introduce malicious code or infringe another person's rights.

2. Product information

We take reasonable care to describe and display our products accurately. Colours and appearance may vary slightly depending on your screen and the individual product. Product availability may be limited, and we may change or discontinue products where reasonably necessary.

3. Prices and payment

Prices are shown in the currency presented at checkout. The final price, discounts, delivery charges and any applicable taxes are confirmed before payment. Payment must be authorised before an order is processed. We may correct genuine pricing or description errors and will contact you if an order is affected.

4. Orders

Your order is an offer to purchase. An order is accepted when we confirm acceptance or dispatch the goods. We may refuse or cancel an order where payment is not authorised, information is incomplete, stock is unavailable, fraud is suspected or a genuine pricing error has occurred. If we cancel after payment, the amount charged will be refunded.

5. Delivery

Processing and delivery estimates are set out in our Shipping Policy (https://dryskip.com/policies/shipping-policy). Delivery dates are estimates unless expressly stated otherwise. Delays outside our reasonable control do not remove any mandatory consumer rights.

6. Returns and refunds

Returns, cancellations, damaged goods and refunds are governed by our Refund Policy (https://dryskip.com/policies/refund-policy). Nothing in these Terms limits rights that cannot lawfully be excluded.

7. Account and billing information

You agree to provide accurate, complete and current contact, delivery and payment information. You are responsible for keeping account credentials secure and for activity carried out through your account.

8. Third-party services and links

The website may use or link to services operated by third parties, including payment, delivery and tracking providers. Their own terms may apply. We are not responsible for unrelated third-party websites that we do not control.

9. Intellectual property

The DrySkip name, website content, graphics, photographs and other materials are owned by or licensed to us. You may use the website for personal, non-commercial purposes only. No content may be copied, sold or exploited without prior written permission.

10. Reviews and submissions

If you submit a review, suggestion or other content, you confirm that it is accurate, lawful and does not infringe another person's rights. You grant us a non-exclusive right to use that content for operating and promoting the store. We may remove unlawful, abusive or misleading content.

11. Liability

We do not exclude or limit liability where doing so would be unlawful, including liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or mandatory consumer rights. Subject to those rights, we are not responsible for losses that were not reasonably foreseeable when the contract was formed or for business losses arising from a consumer purchase.

12. Changes to these Terms

We may update these Terms when our services, legal duties or business practices change. The version published when you place an order applies to that order unless the law requires otherwise.

13. Contact

Questions about these Terms can be sent to support@dryskip.com (mailto:support@dryskip.com). Our full contact details are available in our Contact Information (https://dryskip.com/policies/contact-information).